Customer Feedback

Our clients are happy to share their personal feedback on their experience of working with Sweetmove!  

  • We would like to thank Emily at Sweetmove for all of her help and regular contact throughout the purchase of our first home. It was a pleasure to be shown around the property by Emily who was friendly, informative and approachable with any queries we had. She was very patient with us asking questions about the buying process, having never bought a property before, and we cannot fault the communication between Sweetmove and both sides' solicitors who all contributed to the smooth running of our purchase. Emily was always easily contactable by email or phone, which was a great help. Emily was also happy to let us back into the property whilst we were waiting for the sale to complete so that we could measure up for furniture etc. Excellent quality brochures for the property which is something we will keep as a memento to look back on. We would recommend using Sweetmove estate agents. Thanks again. Clare & Tom (First time buyers)  

    Clare & Tom

  • Sean and his team impressed us from the outset. They worked hard to get the property on the market and then to find a buyer. They were always available to discuss any concerns and their local knowledge is second to none.  

    Matthew Hudson

  • Dear Emily. Ann & I would like to express our thanks and appreciation to you and all your colleagues for the efficient and friendly way in which you handled the sale of our property in Pocklington. You made what could have been a complicated process quite painless, and saw our sale through to a trouble-free conclusion in a remarkably short time. We will have no hesitation in recommending the services of Sweetmove to both buyers and sellers.

    Mike & Ann Dowd

  • We bought and sold through Sweetmove & the service they provide was excellent. They sold our house in under 2 weeks and always answered any questions promptly. Sweetmove were great to deal with as nothing was too much trouble. We can't recommend them highly enough.

    John, Gemma & Logan

  • Thank goodness for Sweetmove! My sale fell through twice and they quickly found new buyers. They co-ordinated both mine and the other parties solicitors in the chain because they all seemed unaware of the need to progress a file. They even liaised with the builders about my new build that had nothing at all to do with them. Of all the expenses I have incurred the only invoice that I am truly happy to pay is Sweetmove's. Thank you.

    Tracy Fitzgerald

  • We have bought and sold a number of houses and we were impressed with the excellent professional service provided by Sean and his whole team at Sweetmove. A breath of fresh air when compared to other estate agents we have used. Benefits included a quality brochure that presented the house to its best advantage and staff who took the trouble to keep us fully informed at every stage that made the whole experience trouble free. In our opinion the best estate agent we have ever used and would have no qualms in employing Sweetmove again if the need arose.  

    Brian & Sheila Ellis

  • Having a lot of experience of selling houses I was impressed with the excellent quality of the brochure, put together by Sweetmove, presenting my house to potential buyers. A lot of thought and care went into the pictures and the particulars of my house; showing them at there best. Indeed, Sweetmove were prompt in visiting my home  and getting it on the market that it sold very quickly, at a good price and with least bother to me as Sweetmove showed potential buyers around my property. Sweetmove were also excellent in keeping me informed of any concerns of my purchasers that arose as a result of the survey, which enabled me to deal with these effectively to ensure the house sale progressed smoothly. The staff at Sweetmove were never too busy to deal with matters in a polite, courteous and professional manner which meant I could rest assured that the house sale would succeed.  

    N Tomaszewski

  • I would like to say a big thank you to Emily and the rest of the team at Sweetmove. We experienced a very smooth and easy purchase on our new house. We also sold our property through Sweetmove and if it hadn't been for Emily keeping in regular communication and picking up our spirits when viewings were unsuccessful it would have been a very stressful time. I was always made to feel like a priority client and I would certainly recommend buying or selling through Sweetmove.

    Emma Spence

  • As a novice house buyer the process felt quite daunting, but Sweetmove's calm and reassuring approach made it feel surmountable. I was always kept up to date and they were so efficient both in their communications with me and following up with the vendor's team. Nothing was too much trouble and I thoroughly recommend them as a team you can trust. All the best.   

    Helen Hasted

  • As a purchaser, as a opposed to vendor, where you might not be expected to put so much into it, I have to say you & your team were great, I mean that. It was a relatively troublesome move for me, (not your fault), but whenever I needed some input/help from Sweet Move you were right there, & still are I might add. Thank you all.

    Rob Squire